Privacy Policy

Your privacy is important to us. It is Hiiex's policy to respect your privacy regarding any information that we may collect from you on the Hiiex website and other websites that we own and operate.

We only ask for personal information when we really need it to provide you with a service. We do this by fair and legal means, with your knowledge and consent. We also tell you why we collect it and how it will be used.

We only keep the information collected for as long as necessary to provide the requested service. When we store data, we protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We do not share personally identifiable information publicly or with third parties, except as required by law.

Our website may contain links to external websites that are not operated by us. Please note that we have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies.

You are free to decline our request for personal information, with the understanding that we may not be able to provide you with some of the services you require.

Your continued use of our website will be deemed acceptance of our privacy and personal information practices. If you have any questions about how we handle user data and personal information, please contact us.

Hiiex Cookies Policy
What are cookies?
As is common practice with almost all professional websites, this site uses cookies, which are small files that are downloaded to your computer, to improve your experience. This page describes what information they collect, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however this may downgrade or 'break' certain elements of the site's functionality.

How do we use cookies?
We use cookies for a variety of reasons, which are detailed below. Unfortunately, in most cases, there are no industry standard options to disable cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave all cookies on if you are not sure whether or not you need them if they are used to provide a service you use.

disable cookies
You can prevent cookies from being set by adjusting your browser settings (see your browser Help to learn how to do this). Please note that disabling cookies will affect the functionality of this and many other websites you visit. Disabling cookies will generally result in the disabling of certain functions and features of this website. Therefore, it is recommended that you do not disable cookies.

Cookies we set
Account related cookies

If you create an account with us, we will use cookies to manage the registration process and general administration. These cookies will generally be deleted when you log out of the system, however in some cases they may remain afterwards to remember your site preferences when you log out.

Cookies related to login

We use cookies when you are logged in so that we can remember this action. This saves you from having to log in every time you visit a new page. These cookies are usually deleted or cleared when you log out to ensure that you can only access restricted features and areas when you log in.

Cookies related to email newsletters

This website offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to display certain notifications valid only for subscribed or unsubscribed users.

Cookies related to order processing

This website offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it correctly.

Cookies related to surveys

From time to time, we offer surveys and questionnaires to provide you with interesting information, useful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already participated in a survey or to provide accurate results after changing pages.

Cookies related to forms

When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember the user's details for future correspondence.

Site preference cookies

In order to provide you with a great experience on this website, we provide the functionality to set your preferences for how this website runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called up each time you interact with a page that is affected by your preferences.

Third party cookies
In some special cases, we also use cookies provided by trusted third parties. The following section details which third party cookies you may encounter through this website.

This website uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web, to help us understand how you use the website and how we can improve your experience. These cookies may track things like how long you spend on the site and the pages you visit so that we can continue to produce engaging content.
For more information about Google Analytics cookies, see the official Google Analytics page.

Third party analytics are used to track and measure the use of this website so that we can continue to produce engaging content. These cookies may track things like how long you spend on the site or the pages you visit, which helps us understand how we can improve the site for you.
From time to time, we test new features and make subtle changes to the look and feel of the site. When we are still testing new features, these cookies may be used to ensure you receive a consistent experience while on the site, while we understand which optimizations our users appreciate the most.
As we sell products, it is important that we understand statistics about how many visitors to our website actually purchase, so this is the type of data that these cookies will track. This is important to you as it means we can make accurate business forecasts that allow us to analyze our advertising and product costs to ensure you get the best possible price.
The Google AdSense service we use to serve ads uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times a particular ad is shown to you.
For more information about AdSense, see the official AdSense Privacy FAQ.
We use advertisements to offset the costs of running this site and to provide funds for future development. The behavioral advertising cookies used by this website are designed to ensure that it provides the most relevant advertisements wherever possible, anonymously tracking your interests and presenting similar things that may be of interest to you.
Various partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers came to the site through one of our partners' websites so that we can properly credit them and, where appropriate, allow our affiliate partners to offer any promotion it may provide to you to make a purchase.
User engagement
The user is obliged to make correct use of the content and information that Hiiex offers on the website and, by way of example, but not limitation:

a) Not carry out illegal activities or activities contrary to good faith and public order;
B) Do not spread propaganda or content of a racist, xenophobic nature, any type of illegal pornography, advocating terrorism or attacking human rights;
c) Do not cause damage to the physical (hardware) and logical (software) systems of Hiiex, its suppliers or third parties, introduce or spread computer viruses or any other hardware or software systems that are likely to cause aforementioned damage.
More information
Hopefully this is clear, and as mentioned above, if there is something you're not sure you need or don't need, it's generally safer to leave cookies enabled in case it does interact with one of the features you use on our site.

This policy is effective from May/2022.